Privacy Policy

Contact [email protected] for inquiries about our Privacy Policy.

Last updated: October 1, 2018

This privacy policy ("Privacy Policy") explains how Alluxo handles your personal information and data. We value your trust and time, so we have tried to present this policy in clear language.

1. Our Policy

This Privacy Policy sets forth Alluxo’s policy with respect to information, including personally identifiable information (“PII”) and other information that is collected from Site visitors and users of the Services (“Personal Data”).

2. Information We Collect

When you interact with us through the Site or the Services, we may collect Personal Data and other information from you, as further described below.

Personal Data That You Provide Through the Site: We collect Personal Data from you when you voluntarily provide us, including when you register for access to the Services, use the Services, contact us, or respond to one of our surveys. By voluntarily providing us with your Personal Data, you are consenting to our use of that data in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers used by Alluxo and the authorized third parties referred to herein.

Non-Identifiable Aggregated Data: When you interact with Alluxo through the Site or the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Alluxo may store such information itself or such information may be included in databases owned and maintained by Alluxo affiliates, agents, or service providers. Alluxo may use such information and aggregate it with other information to track, for example, the total number of visitors to our Site or how our users interact with the Services. Alluxo may disclose aggregated user statistics in order to describe our Services to current and prospective partners, and to other third parties for other lawful purposes. Also, in an ongoing effort to better understand and serve the users of the Services, Alluxo often conducts research on its customer demographics, interests, and behavior based on the PII and other information provided to us. This research may be compiled and analyzed on an aggregate basis. Alluxo may share this non-identifiable and aggregate data with its affiliates, agents, and business partners. To clarify, we will never intentionally share your personally identifiable information with others.

Cookies: In operating the Site, we may also use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect PII except with your permission. On most web browsers, you will find a "help" section on the web browser toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site's features.

Our Use of Your Personal Data and Other Information: Alluxo uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Alluxo and its subsidiaries and affiliates (the "Related Companies") may also use your Personal Data and other personally non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our users, and to improve the Services. Alluxo and its Related Companies may use this information to communicate with you regarding the Services or to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. Note, however, that as user of the Service you cannot opt-out of some administrative communications that are reasonably necessary to the Service, such as billing or service notifications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

Our Disclosure of Your PII and Other Information: Alluxo is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

  • Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
  • Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.
  • Agents, Consultants and Related Third Parties: Alluxo, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
  • Legal Requirements: Alluxo may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Alluxo, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.

3. Your Choices

You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.

4. Exclusions

This Privacy Policy does not apply to any Personal Data collected by Alluxo other than Personal Data collected through the Site or Services. This Privacy Policy shall not apply to any unsolicited information you provide to Alluxo through the Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and Alluxo shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

5. Children

Alluxo does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site. If you have reason to believe that a child under the age of 13 has provided Personal Data to Alluxo through the Site, please contact us, and we will delete that information from our databases.

6. Links to Other Websites

This Privacy Policy applies only to the Site. The Site may contain links to other websites not operated or controlled by Alluxo (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Site do not imply that Alluxo endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

7. Security

Alluxo takes reasonable steps to protect the Personal Data provided via the Site from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet, email, or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us in this way.

8. Changes to our Privacy Policy

The Site and our business may change from time to time. As a result, at times it may be necessary for Alluxo to make changes to this Privacy Policy. Alluxo reserves the right to update or modify this Privacy Policy at any time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

9. Access to Information

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Site or the Services.

10. Contacting Us

Please contact us if you have questions relating to Alluxo’s Privacy Policy or other information practices of the Site or the Service. Our email address for such matters is [email protected]